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Do I need a membership to use EVON Chargers?
We understand the importance of providing flexibility and convenience to our customers. With our EV Charger service, there’s no need for a subscription; we’ve designed the system to be hassle-free. Users can effortlessly charge their electric vehicles by simply using their credit or debit cards. This straightforward payment method eliminates any barriers and ensures a seamless experience for all customers, allowing them to access our charging stations with ease. Our goal is to make electric vehicle charging accessible to everyone, and by offering a convenient pay-as-you-go option, we strive to enhance the overall satisfaction of our users while contributing to a sustainable future.
My car don't charge after my paiement have been proceed
If your car still doesn’t charge even after the payment has been successfully processed, there are a couple of troubleshooting steps you can take before reaching out to us. First, check the car settings to ensure that the charging function is not blocked or disabled. Sometimes, users inadvertently adjust settings that prevent the charging process.
If, after reviewing the settings, the issue persists, we encourage you to contact our support team for further assistance.
How long is one charge?
What types of charging connectors are there, and how do I know which one my car uses?
At EVON SA, we exclusively utilize CCS Type 2 connectors, adhering to the standard prevalent in Switzerland and the EU. However, it’s important to note that our charging stations are designed to be compatible with most electric vehicles through the use of appropriate adapters. This ensures a versatile and accessible charging experience for a wide range of cars, accommodating the diverse connector types present in the market.
Can I charge my electric vehicle in the rain or snow?
Electric vehicle charging is designed to be safe in various weather conditions, including rain and snow. Charging stations and electric vehicles undergo rigorous safety testing to ensure functionality and safety in adverse weather.
Didn't find any answers?
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If your quest for answers continues and you haven’t found the information you seek in our blog, please don’t hesitate to reach out to us directly. Our dedicated support team is ready to assist you and address any specific queries or concerns you may have.
Interested in becoming an EVON Partner or eager to pay us a visit? Discover our diverse locations conveniently by checking out our online platform. Whether you’re considering collaboration or simply curious to explore our facilities, our accessible locations provide a gateway to the world of electric mobility innovation. Join us in shaping the future of sustainable transportation and discover the possibilities at an EVON facility near you.